RPM and Telehealth with Shuo Qiao

Danielle: 00:00:08

welcome to a Virtual View, a telehealth podcast, brought to you by the

Danielle: 00:00:11

Upper Midwest Telehealth Resource Center.

Danielle Renckly: 00:00:13

Today I'm joined by Show Chow, one of the

Danielle Renckly: 00:00:16

founders of Moving Analytics.

Danielle Renckly: 00:00:19

Thank you for joining me.

, , Shuo Qiao: 00:00:20

thanks for having me here.

Danielle Renckly: 00:00:21

you're coming to us live from la

Shuo Qiao: 00:00:23

Yeah.

Shuo Qiao: 00:00:23

In LA or super hot?

Danielle Renckly: 00:00:25

I appreciate you taking the time to be here, at least virtually.

Danielle Renckly: 00:00:28

It's hot here too.

Shuo Qiao: 00:00:29

Yeah.

Shuo Qiao: 00:00:30

Oh, any summertime I heard is like global.

Shuo Qiao: 00:00:33

Nowadays every place is hot.

Danielle Renckly: 00:00:37

So could you tell me a little about yourself?

Shuo Qiao: 00:00:39

My name's George City, co-founder of movie analytics.

Shuo Qiao: 00:00:42

For me early days, I grew up in Beijing, China.

Shuo Qiao: 00:00:44

had, did my high school, college there.

Shuo Qiao: 00:00:47

And during my college actually had a chance to exchange for exchange

Shuo Qiao: 00:00:51

program exchange to India where I attended a school called I.

Shuo Qiao: 00:00:55

and the top school in India and I spent there for a year.

Shuo Qiao: 00:00:59

And and that's where actually I met Harsh which is my co-founder at that time.

Shuo Qiao: 00:01:04

He already graduated from IT Motors.

Shuo Qiao: 00:01:06

I met him through a professor where we were working on the same project

Shuo Qiao: 00:01:11

and I got introduced to Harsh and we talked, and then after that

Shuo Qiao: 00:01:16

exchange program, I went back to.

Shuo Qiao: 00:01:18

Worked for half a year as a Android developer.

Shuo Qiao: 00:01:22

And then, I applied school at u in the us which is, I got admitted to uic,

Shuo Qiao: 00:01:28

University of Southern California.

Shuo Qiao: 00:01:29

I came here and , I think it's a co actually Harsh,

Shuo Qiao: 00:01:33

is also in the same school.

Shuo Qiao: 00:01:35

When and you know, and we start, at that time harsh and they already.

Shuo Qiao: 00:01:40

Start the company and I basically, when I come to us, I'm also interested.

Shuo Qiao: 00:01:45

So we just draw forces and work on the same company together.

Shuo Qiao: 00:01:48

Yeah.

Shuo Qiao: 00:01:48

And when I come to the US I did my master at University of Southern California.

Shuo Qiao: 00:01:54

And before I finish the school, actually already, work with them together and after

Shuo Qiao: 00:01:59

the school and I obviously joined the.

Danielle Renckly: 00:02:02

Very

Danielle Renckly: 00:02:03

I usually talk to folks who were healthcare professionals first, and

Danielle Renckly: 00:02:06

then they moved into a telehealth or technology sort of role after that.

Danielle Renckly: 00:02:10

But you're opposite, right?

Danielle Renckly: 00:02:11

You were more into software first.

Shuo Qiao: 00:02:13

Yeah, that's actually interesting journey for me.

Shuo Qiao: 00:02:16

A lot of things happen in my life is unexpected, as I told you, like

Shuo Qiao: 00:02:21

I met harsh in India and somehow I met him again in the US and

Shuo Qiao: 00:02:25

then we work on the same company.

Shuo Qiao: 00:02:26

Yeah.

Shuo Qiao: 00:02:26

Small work.

Shuo Qiao: 00:02:27

And we, I don't have a house car background.

Shuo Qiao: 00:02:29

I was like doing engineering study, all stuff and enjoying it and actually

Shuo Qiao: 00:02:35

our company also, How's car, focused at the beginning also . And then, at the

Shuo Qiao: 00:02:41

beginning we were trying to build activity tracking app, which like step counter

Shuo Qiao: 00:02:46

also, you know, if you sit too long, we'll give you a reminder, tell you should

Shuo Qiao: 00:02:50

just stand up and doing some exercise.

Shuo Qiao: 00:02:52

Things like that.

Shuo Qiao: 00:02:52

Those kind of things we, that the things we are nearly trying to build.

Shuo Qiao: 00:02:57

But we work on that for couple of, a month and we thought that's not

Shuo Qiao: 00:03:01

a great direction we should go.

Shuo Qiao: 00:03:03

And there's not a lot of financial gain or a good business model there, and we are

Shuo Qiao: 00:03:08

already late in the market at that time.

Shuo Qiao: 00:03:09

There's a pretty good I have already on the market, rent, keep, whatever.

Shuo Qiao: 00:03:14

There's so many already competition in the market.

Shuo Qiao: 00:03:17

And then, it's also a coincidence, I think my co-founder a day went for a conference

Shuo Qiao: 00:03:21

where, He met a doctor, introduced this idea, why don't we use similar, exercise

Shuo Qiao: 00:03:27

tracking app for cardiac rehabilitation that could be, doing similar thing we were

Shuo Qiao: 00:03:31

doing, monitor activity at the same time.

Shuo Qiao: 00:03:34

We are, potentially save people's life, which is, really great.

Shuo Qiao: 00:03:38

And then we thought, that's really good idea and is a

Shuo Qiao: 00:03:40

great business model as well.

Shuo Qiao: 00:03:42

And Pivoted and get on the track of house car.

Shuo Qiao: 00:03:46

Actually, the three of us, all the three co-founders don't have any

Shuo Qiao: 00:03:50

house car background to begin with.

Shuo Qiao: 00:03:52

We are lucky to be, be able to work with, the leading house car professionals

Shuo Qiao: 00:03:57

in cardiac rehabilitation domain.

Shuo Qiao: 00:03:58

We are so blessed and we get introduc to them in the early

Shuo Qiao: 00:04:02

days and they are still with us.

Shuo Qiao: 00:04:04

And you they basically, our guidance, they're our get, to

Shuo Qiao: 00:04:07

navigate all the, healthcare world.

Danielle Renckly: 00:04:09

It's always nice when you can find sort of an avenue

Danielle Renckly: 00:04:12

that's like financially profitable, but also is good for people, like you

Danielle Renckly: 00:04:17

said, like saving lives and things.

Danielle Renckly: 00:04:18

Moving analytics.

Danielle Renckly: 00:04:19

You guys are a remote cardiac rehab program, right?

Shuo Qiao: 00:04:22

Yes.

Shuo Qiao: 00:04:23

Compared to traditional, patient have to travel half hour or

Shuo Qiao: 00:04:27

hour to go to the rehab center.

Shuo Qiao: 00:04:29

3, 3, 5 times a week.

Shuo Qiao: 00:04:31

Things like that is like crazy of, they have to work, they have to, a

Shuo Qiao: 00:04:35

lot of things happening in their life.

Shuo Qiao: 00:04:36

Like it's hard for them to drive that far away and attend those sessions.

Shuo Qiao: 00:04:41

And now it's, home-based cardiac reputation.

Shuo Qiao: 00:04:43

Just lower the barrier for them to a really large degree and they can

Shuo Qiao: 00:04:49

easily just, attend those sessions.

Danielle Renckly: 00:04:51

Yeah, that's one of the great things about

Danielle Renckly: 00:04:53

technology and telehealth, It just lowers those barriers to entry.

Danielle Renckly: 00:04:56

So what exactly does your program entail?

Danielle Renckly: 00:05:00

What kind of services does it?

Shuo Qiao: 00:05:02

Right now actually, we literally provide two things.

Shuo Qiao: 00:05:05

We provide our solution as a software is by serve and the hospital, the provider

Shuo Qiao: 00:05:11

can just borrow software lessons to manage their patients on their own.

Shuo Qiao: 00:05:16

At same time, actually, we had another service where we are providing

Shuo Qiao: 00:05:20

the service, not as the software.

Shuo Qiao: 00:05:21

We also provide service to manage all the, and to guide the patients through

Shuo Qiao: 00:05:26

through the, rehabilitation journey.

Shuo Qiao: 00:05:28

We do both.

Shuo Qiao: 00:05:28

And talking about the Fox 90, inside our.

Shuo Qiao: 00:05:32

Program.

Shuo Qiao: 00:05:33

That's a lot.

Shuo Qiao: 00:05:34

We cover vital science tracking so that, patients be able to track their

Shuo Qiao: 00:05:38

weights, blood pressure and report those progress to their care manager.

Shuo Qiao: 00:05:44

They will be able to also, have tat with their care manager and

Shuo Qiao: 00:05:48

we do call with chair manager.

Shuo Qiao: 00:05:50

And they can, have a lot of reading material as well.

Shuo Qiao: 00:05:53

So then they can learn a lot of things on their own.

Shuo Qiao: 00:05:55

At the same time, we also, have regular questioners send over to patients to

Shuo Qiao: 00:06:00

evaluate and assess their status of health, things like that so that we

Shuo Qiao: 00:06:04

and the care team basically have a better understanding of where are the.

Shuo Qiao: 00:06:09

As far as the recovery progress going.

Shuo Qiao: 00:06:12

So yeah, that's, those components super, important.

Shuo Qiao: 00:06:15

And patient basically be able to have care instead of during the time

Shuo Qiao: 00:06:21

in the hospital now they be able to access care, 24 7 even, other

Shuo Qiao: 00:06:26

features that we're currently over.

Danielle Renckly: 00:06:28

Gotcha.

Danielle Renckly: 00:06:28

Sounds there's a lot of data collection going on all through.

Shuo Qiao: 00:06:32

Yeah, there's tons of data and there's we usually collecting the data.

Shuo Qiao: 00:06:37

S sorry about that.

Shuo Qiao: 00:06:38

So we usually collect the data through two different channels.

Shuo Qiao: 00:06:41

The first one is we collect the data directly from the hardware.

Shuo Qiao: 00:06:45

We we send the patients with a package of hardwares we usually use that including

Shuo Qiao: 00:06:51

weighing scale by pressure monitor and the smart activity tracking tracker.

Shuo Qiao: 00:06:56

Yeah, and those stuff.

Shuo Qiao: 00:06:58

And for the back reminder and and the waiting skill.

Shuo Qiao: 00:07:01

All the data is transferred, seamlessly, directly to the cloud

Shuo Qiao: 00:07:05

without any Bluetooth connection.

Shuo Qiao: 00:07:06

With app, it's lower the barrier for the patients.

Shuo Qiao: 00:07:09

Hugely.

Shuo Qiao: 00:07:10

As all this step, step on the weighing scale, the data, after

Shuo Qiao: 00:07:14

the reading shows up, the data is transferred to our cloud directly.

Shuo Qiao: 00:07:17

No set transmission, whatever.

Shuo Qiao: 00:07:20

So it's just through 3D network.

Shuo Qiao: 00:07:22

So it's really easy for us to collecting the data through this hardware.

Shuo Qiao: 00:07:27

Another channel.

Shuo Qiao: 00:07:28

We collecting data, this create user feedback.

Shuo Qiao: 00:07:30

From the app we build a really user friendly interface.

Shuo Qiao: 00:07:34

It's actually called the Outer People.

Shuo Qiao: 00:07:36

We make our, UI really Easy to understand.

Shuo Qiao: 00:07:38

Also, the phone are really large so that they can easily relate things like that,

Shuo Qiao: 00:07:43

and they can report any vital signs.

Shuo Qiao: 00:07:46

They recorded or they witnessed or any symptom they felt and

Shuo Qiao: 00:07:51

to their doctor directly from the app with some easy, use ui.

Danielle Renckly: 00:07:56

So you mentioned that older people are engaging

Danielle Renckly: 00:07:59

with these technologies a lot.

Danielle Renckly: 00:08:01

A big part of the population that you're serving with this like aging populations

Shuo Qiao: 00:08:06

exactly.

Shuo Qiao: 00:08:06

That's where a lot of cardiac, disease happened with those.

Shuo Qiao: 00:08:11

Demographics populations.

Shuo Qiao: 00:08:13

But actually one interesting, I don't know how do I say it's good or bad?

Shuo Qiao: 00:08:17

I think it actually is bad trending right now is we saw the population

Shuo Qiao: 00:08:22

actually getting hard as disease, the population getting younger and younger.

Shuo Qiao: 00:08:27

I don't think that's a good sign.

Shuo Qiao: 00:08:29

Yeah.

Shuo Qiao: 00:08:29

You know that, that's crazy.

Shuo Qiao: 00:08:30

People in their thirties, get a heart attack.

Shuo Qiao: 00:08:34

Hard to believe.

Shuo Qiao: 00:08:35

But, and this really happened with some of the patients and they come

Shuo Qiao: 00:08:38

full doing, cardiac rehabilitation, things like that, which is shocking.

Shuo Qiao: 00:08:42

But seems not happening.

Danielle Renckly: 00:08:44

Yeah, I'm about to hit my thirties . I'm not ready to have a

Danielle Renckly: 00:08:47

cardiac monitoring program going on but if you're working primarily with these

Danielle Renckly: 00:08:52

older populations, I'm sure that there's challenges related to just technology

Danielle Renckly: 00:08:56

literacy because, not to generalize too much, but I know that there is just a

Danielle Renckly: 00:09:01

lower like level of familiarity with technology among older populations.

Shuo Qiao: 00:09:07

Yeah, there's some hardship.

Shuo Qiao: 00:09:09

That's why I mentioned, when we design the user experience, we try to make

Shuo Qiao: 00:09:14

the experience as easy as possible in the sense of if the user need

Shuo Qiao: 00:09:19

to come play some work in the app.

Shuo Qiao: 00:09:22

Instead of they have to click twice.

Shuo Qiao: 00:09:23

Can it design?

Shuo Qiao: 00:09:25

Just, they just click once, the fewer click they have to do click or swipe.

Shuo Qiao: 00:09:30

The fewer thing action they have to take the better, user experience are.

Shuo Qiao: 00:09:34

And that's why also we make our hardware without any, third party

Shuo Qiao: 00:09:38

connection like Bluetooth's, wifi, as long as the patient get the device

Shuo Qiao: 00:09:42

they put on the floor of, the wait.

Shuo Qiao: 00:09:45

And they stab on it, the data transfer, no setup at whatever.

Shuo Qiao: 00:09:49

So that's something, we always go for, just minimize the steps the

Shuo Qiao: 00:09:53

patient has to take so that they have, a better, experience and also

Shuo Qiao: 00:09:58

adherence to the program as well.

Shuo Qiao: 00:10:00

Okay.

Danielle Renckly: 00:10:01

Cause you can have the best technology in the

Danielle Renckly: 00:10:03

world, but with this kind of thing, if your patients don't know how to

Danielle Renckly: 00:10:05

use it, then it's an obvious issue.

Danielle Renckly: 00:10:07

It's not gonna be useful.

Shuo Qiao: 00:10:09

True.

Shuo Qiao: 00:10:09

That's why we also include some onboarding session.

Shuo Qiao: 00:10:11

Just, our care manager have to reach out the patient just at least for

Shuo Qiao: 00:10:16

the first couple of sessions to guide the patient through the journey

Shuo Qiao: 00:10:20

and make sure they understand what need to be happen and what they're

Shuo Qiao: 00:10:23

supposed to, what they can't expect.

Shuo Qiao: 00:10:24

Things like that.

Danielle Renckly: 00:10:25

So when we talk about cardiac rehab, what types of

Danielle Renckly: 00:10:28

conditions are we talking about?

Danielle Renckly: 00:10:29

Is this primarily for people who have recently had heart attacks, or is it

Danielle Renckly: 00:10:33

more related to heart disease and things?

Shuo Qiao: 00:10:35

Heart attack and some other heart disease as well.

Shuo Qiao: 00:10:38

Most of condition we are treating is related to C A D C O P D kind

Shuo Qiao: 00:10:43

of condition, and we also trying to get into heart failure as well.

Shuo Qiao: 00:10:47

Different condition, have different criteria and different treatment plans.

Shuo Qiao: 00:10:51

Before we get into any further different conditions, we, just trying to be careful

Shuo Qiao: 00:10:56

and make sure, we have the, we have collected all the, special requirements

Shuo Qiao: 00:11:01

and treatments and get the consent from the hospital and patient before we move

Shuo Qiao: 00:11:06

on, Things like that, and definitely we want to expand the program to more and

Shuo Qiao: 00:11:09

more population, different conditions.

Danielle Renckly: 00:11:12

Sounds like it's a really collaborative effort with a lot

Danielle Renckly: 00:11:14

of different moving parts and people.

Shuo Qiao: 00:11:17

Sure.

Shuo Qiao: 00:11:18

glad it's in the US there's the system, there's a payer, there's provider, and

Shuo Qiao: 00:11:23

there's a third party company like us.

Shuo Qiao: 00:11:25

And and doctor motivated to, have their patients.

Shuo Qiao: 00:11:30

And power the best car not in the hospital also, home so that their patients

Shuo Qiao: 00:11:34

get covered and, get the best car.

Shuo Qiao: 00:11:36

Also for the parents, they want, they want the patient, be healthier so that

Shuo Qiao: 00:11:41

they can also financially save money.

Shuo Qiao: 00:11:44

And yeah, like for us, definitely, it's a program that we can save people's

Shuo Qiao: 00:11:49

life and same time, good business model.

Shuo Qiao: 00:11:51

It's really just work it out.

Danielle Renckly: 00:11:53

Yeah, that's a sweet spot there.

Danielle Renckly: 00:11:55

But

Danielle Renckly: 00:11:56

healthcare, and healthcare in the US in particular is very reactive.

Danielle Renckly: 00:12:00

Like we talk about how we're reacting to symptoms of illness

Danielle Renckly: 00:12:03

and not really promoting wellness.

Danielle Renckly: 00:12:05

So I'm always excited about the concept of prevention and I think

Danielle Renckly: 00:12:10

prevention and technologies related to it are really promising in

Danielle Renckly: 00:12:13

developing health and just healthcare.

Danielle Renckly: 00:12:15

Ha.

Danielle Renckly: 00:12:16

Have you guys done any work related to prevention at all?

Shuo Qiao: 00:12:19

For sure.

Shuo Qiao: 00:12:19

I think that's where we are heading to and where the whole industry

Shuo Qiao: 00:12:23

is more and more shifting too.

Shuo Qiao: 00:12:25

And one good I know like in America, house car is gigantic and slow to

Shuo Qiao: 00:12:30

shave, to focus, things like that.

Shuo Qiao: 00:12:32

But, the good design Think more and more different healthcare

Shuo Qiao: 00:12:38

insurance company are shifting the focus to more value based care.

Shuo Qiao: 00:12:41

And when I say value based care means the insurance company and hospitals providers,

Shuo Qiao: 00:12:47

those, they try to more and more focused on, reducing the patients to come back to

Shuo Qiao: 00:12:54

the hospital so that, for example, Cardiac surgery, if they want, if the patient,

Shuo Qiao: 00:13:00

being, be part of a cardiac surgery, they.

Shuo Qiao: 00:13:04

Supposed to be, treated well and not come back in a short time.

Shuo Qiao: 00:13:08

If the patient come back in a short time, that means there probably

Shuo Qiao: 00:13:11

something wrong with the surgery or the hospital provider didn't do a good job.

Shuo Qiao: 00:13:16

So value based care, basically saying, Hey, if.

Shuo Qiao: 00:13:19

The patient come back to the hospital after surgery in six months, then

Shuo Qiao: 00:13:22

you not gonna get reimbursement.

Shuo Qiao: 00:13:24

So that basically triggered the shift that the hospital, the

Shuo Qiao: 00:13:27

provider are gonna be worried, Oh, we definitely want to do a good job.

Shuo Qiao: 00:13:32

So that patient doesn't come back in six months.

Shuo Qiao: 00:13:35

And that's basically give them more motivation to.

Shuo Qiao: 00:13:38

Do better in their surgery.

Shuo Qiao: 00:13:40

And also Prudentially provide home care so that, have extended care so that

Shuo Qiao: 00:13:45

they don't come back to the hospital and get, get the, the heart attack

Shuo Qiao: 00:13:49

again and get back to the hospital.

Shuo Qiao: 00:13:51

And if they don't get at the hospital in six months, then they get reimbursement.

Shuo Qiao: 00:13:55

So that's basically, as I said, another.

Shuo Qiao: 00:13:58

Trigger for them.

Shuo Qiao: 00:13:59

And then the reason for them to push harder to do that.

Shuo Qiao: 00:14:02

And that's why, telehealth is getting more unpopular because it's 24 7 coverage.

Shuo Qiao: 00:14:07

And also for the government point of view is, saving, taxpayer

Shuo Qiao: 00:14:10

money or the insurance money as well to push to value based care.

Shuo Qiao: 00:14:16

And that being, sad basically that.

Shuo Qiao: 00:14:18

Going one step further, basically that become prevention.

Shuo Qiao: 00:14:21

Instead of, after the disease, you want home care.

Shuo Qiao: 00:14:25

Why don't we do prevention?

Shuo Qiao: 00:14:28

There's no surgery happening in the first place, right?

Shuo Qiao: 00:14:31

So there's a, I know a lot of insurance companies start putting

Shuo Qiao: 00:14:36

out policy on that side as well.

Shuo Qiao: 00:14:38

And also different third party trying to, sell that solution to hospitals and pairs.

Shuo Qiao: 00:14:43

And I think that gonna be a trend at this moment.

Shuo Qiao: 00:14:46

We are.

Shuo Qiao: 00:14:48

That's not part of our, offering yet.

Shuo Qiao: 00:14:50

But we're definitely interested to push something like that out and to prevent,

Shuo Qiao: 00:14:55

patients to get into a hospital to get prevent them from getting heart

Shuo Qiao: 00:14:59

attack or at least delay that time as much as possible instead of have

Shuo Qiao: 00:15:03

to do the rehabilitation afterwards.

Danielle Renckly: 00:15:05

No, that's awesome.

Danielle Renckly: 00:15:06

And I'm sure from a patient perspective, Wanting to avoid the hospital too.

Shuo Qiao: 00:15:11

For sure.

Danielle Renckly: 00:15:12

to engage with these, all these emerging technologies.

Danielle Renckly: 00:15:15

Cause if you can go and, I don't know, take a medicine or do a, an

Danielle Renckly: 00:15:19

exercise regimen or something and avoid having a heart attack I'm

Danielle Renckly: 00:15:22

certain that's something that a lot of people would be interested in.

Danielle Renckly: 00:15:26

So we talked earlier about how cardiovascular diseases are the leading

Danielle Renckly: 00:15:30

cause of death in the United States, so telehealth and averaging technologies.

Danielle Renckly: 00:15:35

Do you think that's the key to changing that?

Shuo Qiao: 00:15:37

I think so.

Shuo Qiao: 00:15:38

Just, think about.

Shuo Qiao: 00:15:39

If a patient talking about, care how much time they can spend in the hospital versus

Shuo Qiao: 00:15:44

how much time they spend at home, most of the time they're spending at home.

Shuo Qiao: 00:15:48

And with telehealth, as I said, they get, 20 prudentially,

Shuo Qiao: 00:15:52

24 7 courage if needed to be.

Shuo Qiao: 00:15:55

And and also that's where the prevent.

Shuo Qiao: 00:15:58

. And also after surgery, the rehabilitation happens, right?

Shuo Qiao: 00:16:02

Both before and after.

Shuo Qiao: 00:16:03

And those are the cri critical, time moments and things that hospital heart in

Shuo Qiao: 00:16:09

the hospital setting, hard to intervene.

Shuo Qiao: 00:16:12

But, with healthcare intervention program or rehabilitation program, those kind of.

Shuo Qiao: 00:16:20

Time being covered and I'm talking about like telehealth in general, right?

Shuo Qiao: 00:16:24

That's basically just talking about, privilege, right?

Shuo Qiao: 00:16:28

If a patient have some a hardware monitoring device that can the, harvest

Shuo Qiao: 00:16:34

24 7, all Eva ECG right now, I know there's some portable device you can

Shuo Qiao: 00:16:38

just put, on your chest and monitor your.

Shuo Qiao: 00:16:40

Ecg, constantly.

Shuo Qiao: 00:16:41

That's something great, in innovation.

Shuo Qiao: 00:16:44

And and those data can be, sent over to a doctor, regularly reviewed.

Shuo Qiao: 00:16:49

And there are some emergence happens.

Shuo Qiao: 00:16:50

There's, alerts file right away to their, family members

Shuo Qiao: 00:16:54

even, er and that's basical.

Shuo Qiao: 00:16:56

Potentially save, lot of people's life and programs like, like us to

Shuo Qiao: 00:17:00

do more like a rehabilitation or even prevention and to guide the patient to

Shuo Qiao: 00:17:05

tell them, what's good practice, they should follow to have a better heart.

Shuo Qiao: 00:17:11

To how, either, mental health, things like that's gonna tremendously

Shuo Qiao: 00:17:15

contribute their house in the.

Danielle Renckly: 00:17:18

Yeah, I think that's a really promising way that

Danielle Renckly: 00:17:20

things could go in the future.

Danielle Renckly: 00:17:22

Aside from that

Danielle Renckly: 00:17:23

, what do you think the future of telehealth looks like in this space?

Shuo Qiao: 00:17:26

I think, the future, super promising and there's different

Shuo Qiao: 00:17:30

things I think are gonna hype tremendously change the landscape.

Shuo Qiao: 00:17:34

I think the first of all, I think right now a lot of third party can be like us.

Shuo Qiao: 00:17:40

We are doing treatment on one condition and the patient, probably all their

Shuo Qiao: 00:17:46

family members have different, third party telehealth app installed on their app.

Shuo Qiao: 00:17:50

And different, app actually collecting repeated data.

Shuo Qiao: 00:17:54

And also isolated between each other that they only know the data,

Shuo Qiao: 00:17:58

they know that they collected.

Shuo Qiao: 00:18:00

But I think in the in, potentially in short term, there are gonna be

Shuo Qiao: 00:18:03

a lot of data exchange in network where different companies be

Shuo Qiao: 00:18:07

able to retrieve other apps data.

Shuo Qiao: 00:18:11

That collected by other provider or app, third party app.

Shuo Qiao: 00:18:16

And also at the same time, they can share their data anonymously,

Shuo Qiao: 00:18:19

of course to the network.

Shuo Qiao: 00:18:20

So other, third party can use that or even the hospital can use that data

Shuo Qiao: 00:18:24

so that every single individual app be able to have the whole scope of

Shuo Qiao: 00:18:29

different data being collected, about this patient so that, the doctor and

Shuo Qiao: 00:18:33

the, even the third party app be.

Shuo Qiao: 00:18:35

Provide a much better guidance for the patient because they

Shuo Qiao: 00:18:38

just have better, more source of data coming from different angle.

Shuo Qiao: 00:18:42

And and it's beneficial for all the companies because the data is shared.

Shuo Qiao: 00:18:46

Any other company will be able to, to get that data as well.

Shuo Qiao: 00:18:49

Of course, you also have to share your own data, but I think that's gonna happen and

Shuo Qiao: 00:18:53

ultimately it is just basically helping the patients and rendering a better care.

Shuo Qiao: 00:18:58

And I think that's pr potentially something happened really soon.

Shuo Qiao: 00:19:01

And a second thing I think is more like hardware innovation.

Shuo Qiao: 00:19:04

With as I said, there is ECG monitoring on your chest, potentially monitoring

Shuo Qiao: 00:19:09

your ECG graph, all the time continuously.

Shuo Qiao: 00:19:13

That's something amazing.

Shuo Qiao: 00:19:15

Also, there's a trend that coming be able to implant some chip, under your

Shuo Qiao: 00:19:20

skin you still, you have to worry all the, activity tracker, apple

Shuo Qiao: 00:19:24

work, whatever on your wrist and you forgot to charge the other day.

Shuo Qiao: 00:19:27

Then you shut down.

Shuo Qiao: 00:19:29

You don't have the Apple watch for a day, right?

Shuo Qiao: 00:19:31

So you know, if you implant some chip, you know your skin, that's.

Shuo Qiao: 00:19:35

It's always there,

Danielle Renckly: 00:19:37

Yeah.

Shuo Qiao: 00:19:37

That's some amazing innovation that pr potentially coming on.

Shuo Qiao: 00:19:41

And you bigly track your, different vital science hearted

Shuo Qiao: 00:19:45

blood pressure all the time.

Shuo Qiao: 00:19:47

That's just amazing.

Shuo Qiao: 00:19:49

And they're pr potentially good innovation with virtual.

Shuo Qiao: 00:19:52

That, that's something par as well, instead that you have to

Shuo Qiao: 00:19:56

just do a texting to a doctor.

Shuo Qiao: 00:19:58

No, you have video call that, coming soon.

Shuo Qiao: 00:20:00

I guess there's a wording reality that you know, potentially more like

Shuo Qiao: 00:20:04

3D world, you can interact with a doctor, all the interact, the doctor

Shuo Qiao: 00:20:07

can, easily get you through a physical therapy through a virtual reality.

Shuo Qiao: 00:20:11

That probably is something interesting to see coming.

Danielle Renckly: 00:20:14

No, that's fascinating and I really like that you touched on the

Danielle Renckly: 00:20:17

concept of interoperability of different systems because I think that is something

Danielle Renckly: 00:20:21

that's going to be vital going forward.

Danielle Renckly: 00:20:23

Cuz just when you have all these different third parties and all these

Danielle Renckly: 00:20:26

different apps and things, if they can't talk to each other, then we've

Danielle Renckly: 00:20:29

got all these different pieces of a full picture of someone's health.

Danielle Renckly: 00:20:33

But until you put them all together, we can't have that.

Danielle Renckly: 00:20:36

Idea of how someone is actually doing.

Shuo Qiao: 00:20:39

For sure.

Shuo Qiao: 00:20:39

I'm looking forward to that day to come soon.

Danielle Renckly: 00:20:42

Yeah.

Danielle Renckly: 00:20:42

So one more thing I wanted to ask about.

Danielle Renckly: 00:20:44

So we talked a lot about how there are all these different third parties now that

Danielle Renckly: 00:20:48

are very specialized on one sort of thing.

Danielle Renckly: 00:20:52

So do you think that sort of specialization, is that

Danielle Renckly: 00:20:56

leading to increased innovation in different aspects of.

Shuo Qiao: 00:21:00

I think at least at the early telehealth, not still the early

Shuo Qiao: 00:21:05

stage of telehealth, I would say it is good that the different company focus

Shuo Qiao: 00:21:09

on different things because as they are specialized in that domain, the.

Shuo Qiao: 00:21:14

Can, think through what kind of, actually, this is a totally

Shuo Qiao: 00:21:19

new setting at home, right?

Shuo Qiao: 00:21:20

So as you specialize in this kind of category, you think about

Shuo Qiao: 00:21:25

really deep what the user really need for this kind of condition.

Shuo Qiao: 00:21:29

And you come up with, The idea, hard to come as with a generic, solution.

Shuo Qiao: 00:21:35

You basically come as innovation that, dedicate for this kind of solution.

Shuo Qiao: 00:21:40

And you definitely need those kind of people who spend those

Shuo Qiao: 00:21:43

effort to think about that.

Shuo Qiao: 00:21:45

And and to make sure the best or a better solution for this condition

Shuo Qiao: 00:21:50

of patients can be invented.

Shuo Qiao: 00:21:53

But I think going forward maybe, there are gonna be merge happening

Shuo Qiao: 00:21:57

or different, individual company, like for different condit.

Shuo Qiao: 00:22:02

Like us potentially just eight pan to other conditions like

Shuo Qiao: 00:22:06

seeing that potentially happen.

Shuo Qiao: 00:22:07

But I mean at that time I think it's already that state because

Shuo Qiao: 00:22:11

individual different specialized condition, the innovation already

Shuo Qiao: 00:22:16

like being explored more or less.

Shuo Qiao: 00:22:19

And then that probably triggered a time that you know, hey, they're probably just.

Shuo Qiao: 00:22:22

And murder of different condition company and they, or even just

Shuo Qiao: 00:22:28

collaboration that happening along with the data exchange, things like that.

Danielle Renckly: 00:22:33

Thank you so much for joining us today.

Danielle Renckly: 00:22:35

I think we had a fantastic conversation about what you do and what telehealth

Danielle Renckly: 00:22:40

might look like in the near future.

Danielle Renckly: 00:22:41

Thank you so much for joining me today.

Shuo Qiao: 00:22:43

Thanks for your time as well.